The Channel Development Manager is tasked to define approach to assigned accounts and channel in order to develop more collaborative, sustainable, and profitable relationships with its strategic customers.
RESPONSIBILITIES:
ACHIEVEMENT OF SALES VOLUME
- Accountable in creating and maintaining business building strategies thereby developing a strong business relationship with key point persons in his/her accounts.
- Prepares annual strategy to improve and achieve periodic objectives set forth by the company through standards set in the KRA and KPIs.
- Develops a complete understanding of key account needs and conceptualize programs that can capture and maximize identified opportunities.
- Ensures full line selling of all must carry SKUs to assigned accounts.
ACCOUNTS RECEIVABLE MANAGEMENT
- In charge of AR Management, its reconciliation to ensure full documentation of all hanging balances thereby maximize KA achievement in sales and in profit.
ACCOUNT MANAGEMENT
- Establish superior business relationship with key account personnel and provide high standard of customer service through consistent, effective and efficient communication both written and verbal.
- Manages communications between the account and internal teams such as Finance, Marketing, TMG, HR, Logistics etc.
- Anticipate key account changes, improvements, activities and takes responsibility for timely communication to company's MANCOM and internal support team.
- Manages account compliance on company's policies and procedures, likewise takes responsibility in aligning process and procedures of the company to account.
- Proactively assesses, clarifies, and validates partner needs on an on-going basis.
FEEDBACK MECHANISM
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- Maintains important records and files of key account performance to keep track of its progress and various communication as reference and relevant to future transaction.
- Provides feedback about the level of competition and general market activities within the assigned account.
- Submits agreed reports accurately and on a timely manner.
EDUCATIONAL ATTAINMENT:
- Bachelor's degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration, or any other related field.
SKILLS AND QUALIFICATIONS:
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.